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T&Cs

Upon hiring our Hot Tub you automatically agree to accept our Terms and Conditions along with acknowledging that the use of the Tub is at yours and your guests own risk.

Payment
Full payment must be made on the day of delivery, at the very latest. We will not be able to setup or leave a hot tub until full payment has been made.

Installations
When booking, you will be talked through the dimensions of the tub to ensure access is available. It is your responsibility to safeguard that there is enough access for the installation. If we arrive at the address on the day, and are unable to install the tub, you will be charged the full hire amount. We require an adult to be present for the delivery. In order to help achieve this, we are as flexible as possible. We will do our very best to meet any requests of a required delivery time.

Damage to the tubs
The hot tubs that we offer are strong, resilient and perfect for hires. In spite of this we respectfully ask that you take good care of them whilst they are in your possession. We deliver the hot tubs in outstanding condition however we recommend that you check over the spa before use and report any damage that you identify immediately. You must take the time to do this as it is stated in your contract that the tub is be collected in immaculate condition after use. The lids are very delicate and we require that when the spa is in use it be placed out of the way in a location safe so it cannot be trodden on or damaged. Any damage caused by gross misuse will be billed accordingly. If the customer does not pay for damage or theft willingly then we will pursue for lost moneys in a small claims court. If it has to lead to this stage we will also claim for lost hire time.

Damage to your property
Cumbria Hot Tub Hire will not be held responsible for any damage to your property as a result of hiring any of our hot tubs. This includes water damage or weight damage to structures or property of any kind. It is therefore the customers’ full responsibility to ensure that the area where the hot tub is to be sited is suitable. The filled weight of the tub and water displacement needs to be taken into consideration.

Accidents/Injury
Cumbria Hot Tub Hire will not be held liable for any accidents, injuries or death caused by misuse of any of our spas. This includes fall wet surfaces or falling in/out of the hot tub. Children should be supervised at all times by an adult whilst using the hot tub. We will not be held responsible for any accident, injury or death caused by use of alcohol or drugs whilst using our hot tubs. We recommend not using a hot tub on your own. We also recommend consulting your G.P before using our hot tubs if you have a heart condition, are pregnant or are on any medication. Cumbria Hot Tub Hire will not be held responsible for any accident, injury or death for circumstances caused by ignoring these recommendations.

Residual Safety Device (RCD)
The hot tub should be plugged into the socket using the supplied Residual Safety Device (RCD) at all times to protect against electrical shock along with the supplied water resistant extension lead.

Special Offers
From time to time, we may offer special discounts at the last minute on hot tub hire for certain dates. If any hot tubs have been previously booked for the same dates at full price, there will be no reimbursements made.

Collections
If we are unable to collect the spa on the arranged collection date, you will be charged an extra day for hire.